Once you begin sending data, it will show up almost immediately at PWSweather.com. If your data is not showing after about an hour, double-check your weather station's settings for sending data. Also, it is sometimes necessary to close the program and re-open it before the settings will update and begin sending data. If after trying this and waiting about another hour you still don't see your data, feel free to report it through our support system.
There are a few reasons your station may not be showing up on the map. Here are the most common causes:
Your station did not pass quality control. We have an internal quality control system to ensure your station’s data is accurate for all PWSweather users to view. If you believe your station was mistakenly downgraded for quality, you can reach out to our support staff to gather more details.
You recently added your station to our network. While station data will normally start sending within an hour of connecting, a new station will take 5-7 days to show up on the map, as we monitor new stations closely to ensure data accuracy.
Your station is not sending us data. Your station may have stopped sending us data, in which case we suggest reviewing your setup to ensure everything is connected and sending data properly.
You do not need to let us know when your station stops sending data. However, we do recommend checking your software to ensure all components are working properly. Once your station starts successfully sending data again, we will automatically start showing the data once it passes quality control.
Your station likely stopped sending data or never started sending data. Please check your software to ensure you've opted to send your data to PWSWeather.
Your station likely sent bad data that our quality control system flagged as inaccurate, or your station is starting to go through quality control. As your station continues to send accurate data, the confidence level will increase. Once at an appropriate confidence level, your station status will change.
First, you will need a weather station and a PWSweather profile. If your weather station does not natively connect to PWSweather, you’ll need either a third-party software or a stand-alone physical unit.
Software solutions:
Stand-alone solutions:
After choosing your connection option, connect your station to your choice, and then the software/hardware to PWSweather.
Most often we find that a station isn't even trying to connect to our server to send data. The following are common solutions for this issue. Please note that once you make a change it's a good idea to shut down and restart the software or device, as some settings only load when the program or device starts.
Make sure your device or software directly supports sending data to PWSweather.com. Your station ID and station’s API key (for the password) need to be entered in a section for AerisWeather or PWSweather, or for the previous names of HAMweather/WeatherForYou. While most do, not all devices or software have added the capability to send data to PWSweather.com.
Make sure your PWSweather.com station ID and API key (for the password) are entered correctly in your software or device.
If you 'cut and paste' your station ID or API key into your software, try manually typing them into the software, device, or service instead. Some will only save your information properly if you manually type it into the software. (Thanks to Gary at KTXNORTH9 for discovering this and letting us know.)
Look at the sending schedule or interval to make sure that it is set.
Some users have reported that switching between schedule and interval or vice versa has corrected issues similar to this (when this option is available).
Make sure any Internet options in your software are enabled.
Check that your firewall isn't blocking the connection (Microsoft’s OneCare has done this in multiple cases). Although it looks like a regular browser entry, some firewalls get suspicious because of all the information contained in the string.
With Heavy Weather Pro, it has been reported that unchecking both Enable Uploads and Rapid-Fire before enabling PWSweather uploads, then re-checking both Enable Uploads and Rapid-Fire one at a time has corrected this problem. (Thanks, FASTPHOTO for this tip.)
If you're on a slower connection, sometimes software times out before it can start sending data to PWSweather. Increasing the interval between uploads - for example, to five minutes – will often correct this issue.
RainwiseNet device: In your RainwiseNet account, you need to enter the station ID where it says user ID or username, not your email associated with your PWSweather.com account.
Software sends data to each site individually. Success to one location does not necessarily guarantee success to all sites.
First, make sure your data is showing in your AmbientWeather.net dashboard. If it’s not showing, this means there is no data available to be sent to PWSweather.com. You’ll need to correct that first by contacting AmbientWeather.net support.
According to AmbientWeather, when an incorrect or invalid PWSweather.com station ID, API key, and/or password is entered into the AmbientWeather dashboard, the “Unable to Verify Account” message will appear. These fields are for your PWSweather.com information, not MAC addresses, keys, usernames, or user IDs.
The PWSweather.com station ID is entered in the first field in the PWSweather.com section of your AmbientWeather.net dashboard. This is not for a MAC address, username, or other ID – just your PWSweather.com station ID. If you have the correct station ID entered, then it may be your password causing the issue – see next.
The station’s 32–character API key should be used as the password. It is entered in the second box in the PWSweather.com section of your AmbientWeather.net dashboard (not a key). Passwords can only contain letters and numbers; no punctuation, symbols or special characters. If your password has any of these, you’ll need to change it at PWSweather.com and then enter it into your AmbientWeather dashboard. Also, passwords are cAsE sEnSiTiVe, so be sure to enter it exactly as registered.
If your username and station API key are entered correctly, ensure in the “Devices” section of AmbientWeather.net that the PWSWeather “device” is connected by clicking on the CONNECT button. If successfully connected, the PWSweather device icon will show a green checkmark indicating that data is successfully being uploaded to PWSWeather.com.
Make sure you’ve copied the entire 32–character API key from the station’s page. The key is longer than the containing field. The optimal process is to use the copy icon to the right of the box.
Weather Underground and PWSweather.com are two separate entities that are not related in any way. Data is not copied or shared between the two sites. For data to show on PWSweather.com, it must be transmitted directly to PWSweather.com by your software or device. If your software or device has a section titled PWSweather.com, AerisWeather, WeatherForYou, HAMweather, or something similar to these, your PWSweather.com information must be entered in there. If it doesn't have a similarly-titled section, your software or device likely doesn't have the capability to send data to PWSweather.com. We recommend contacting your device manufacturer or software developer for further information and to let them know you'd like to be able to send data to PWSweather.com with their products in the future.
PWS Monitor and PWSweather.com are two separate entities that are not related in any way. Data is not copied or shared between the two sites. For data to show on PWSweather.com it must be transmitted directly to PWSweather.com by your software or device. If your software or device has a section with a title like PWSweather.com, AerisWeather, WeatherForYou, HAMweather or something similar, your PWSweather.com information must be entered there. If it doesn’t have a section with such a title, it probably doesn’t have the capability to send data to PWSweather.com. We recommend you contact your device manufacturer or software developer for further information and to let them know you’d like to be able to send data to PWSweather.com with their products in the future.
After creating a station’s profile, a user cannot change the name or ID. If you would like to change the name or ID, you’ll need to delete the station’s profile, recreate a profile with your desired information, and reconnect your station to the new profile.
You will use the station’s API key as the password. You can find the key by logging into your account and clicking on the station ID. Please note, the API key is 32 characters long. We recommend using the “copy” button next to the field to ensure you capture all of the characters in the key.
Posts of current observations will only occur while your software is running. If you are on a dial-up connection, your software should automatically connect as necessary according to your scheduled upload times to send your data.
Our system supports receiving data from any software, dedicated hardware, or service that will send data to us in the proper format. If the software or dedicated hardware you have doesn't include the option to send data to PWSweather.com, contact the software's author or company and tell them you’d like to see the feature added. They can message us by clicking here and we'll be happy to send them the information.
Whenever possible, we will fill in missing values from nearby stations or based on calculations. Additionally, the software you're using may fill in missing data prior to sending it to us.
We recommend users set up a new station ID when they relocate their hardware to a new address. This prevents old data from the former location from impacting any averages or historical data logged in the new location. You can still view and monitor your archived data for the old location on PWSweather.com at any time.
Once your station is set up and is sending data to us, you may need to wait 3 - 4 days for that data to start showing in your smart irrigation app. If you still do not see your station as an option in your smart irrigation application after this time, please contact the smart irrigation vendor. The vendor will have an understanding as to how they are requesting data from us and may be able to explain why your station is not being shown. If they are unable to determine the issue, they can contact the AerisWeather support team with their account information and we will assist them.