Skip to main content

Managing Invited Users and Connected Companies

How to manage invited users and connected companies by editing, resending, or revoking pending invitations.

Updated over a week ago

Managing Invited Users and Connected Companies

Once you’ve sent an invite to a new user or a Connected Company, you can still manage their invitation status and details. This includes editing their information, resending the invite, or revoking it if necessary.

Accessing Invited Users or Connected Companies

To view and manage invites:

  1. Go to the Users or Connected Companies tab on your dashboard.

  2. Open the Filters and navigate to the Invited tab.
    Here, you’ll see a list of all users or companies whose invitations are still pending.

Editing an Invited User

You can update details such as the user's email, assigned team, or permission group:

  • Hover over the user you want to edit and click the Edit button.

  • Make the necessary changes.

  • Click Save to apply the changes or Back to cancel them.

Resending an Invite

If the invited user hasn't received the email:

  • Hover over their email address.

  • Click “Resend invite”.
    The invitation will be resent to the user immediately.

Revoking an Invite

If you no longer want the user to join:

  • Hover over their email address.

  • Click “Revoke invite”.

  • Confirm the action in the pop-up window.
    Once revoked, the user will no longer be able to register.

Did this answer your question?