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Inviting a user

A step-by-step guide on how to invite users to Vantage

Updated over a week ago

Inviting users to your Vantage workspace is simple and takes only a few steps. If you’re adding new team members, installers, or external teams, you can manage everything directly from your dashboard.

Step 1: Go to the Users Tab

Start by navigating to the “Users” tab on your dashboard. This is your central hub for managing all internal users connected to your workspace.

Step 2: Click “Add Users”

Click the “Add users” button in the Users tab's top left corner. This will open the user invitation panel.

Step 3: Choose the User Type

You’ll be prompted to select the type of user you want to invite. Vantage offers three user types:

  • Full–Managers who have access to the web dashboard.

  • Lite (Installer) – Users with limited access, typically for on-site installers with only access to the mobile app.

  • External Team (Supplier) – Connected Companies that are working with your company but aren't part of it.

💡 Learn more about user types in this article.

Step 4: Fill in User Details

Once you’ve selected the user type, fill out the required fields:

  • Email: Enter the email address where the invitation will be sent. The user will also use this email to log in to Vantage.

  • Team (optional): You can assign the user to a specific team. This helps organize users and manage access.

    Learn more about teams in this article.

  • Permission Group: Assign the appropriate permission group to control what the user can see and do within Vantage.

    Learn more about permission groups in this article.

Step 5: Send the Invitation

After filling in all the details, click Send Invite. The user will receive an email with a link to join Vantage.

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