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Virtual Card Errors

Card getting rejected? Here are common errors and remediation

Written by Ryan Goetz
Updated over a week ago

When using the VicPay Virtual Card, these are common reasons that your card might be rejected and how to fix them so you can complete payment.


Re-enter transaction
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This indicates that the billing address entered with the merchant differs from the billing address on file with VicPay.

Please ensure that the street address and postal card match the details from the virtual card page.
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