Skip to main content
Help and Support

Now that you're all set-up in Vic.ai, you can reach out for support at anytime

Caryn Englishbee avatar
Written by Caryn Englishbee
Updated over a week ago

There are several ways to request assistance with the Vic.ai platform, we are here to help!


User Menu

You can access our help articles by clicking your name in the top right hand corner and then going to the “Help Center.”


In-app Chat

There is also in-app chat located at the bottom right of your screen. Send a message through our chat and our support experts are available between 9am-5pm ET, Monday through Friday. You can see your conversation history with Vic.ai through the chat widget.

You can also access help articles in our chat bubble by putting your question in the “Find your answer now” field.


When in doubt, reach out through the chat bubble or email support@vic.ai!

Did this answer your question?