Check Your Payment Information
Before trying again, make sure:
Your card number, expiration date, and security code (CVV) are entered correctly.
Your billing address matches the information on file with your bank.
Your card has sufficient available funds or credit.
Your card is authorized for online purchases.
Try a Different Payment Method
If your payment is declined, you may want to try:
A different credit or debit card.
A card issued by another bank or financial institution.
Another available payment method, if offered during checkout.
Contact Your Bank
Sometimes banks decline transactions as a security precaution, even when your payment information is correct.
If your payment continues to fail, contact your bank or card issuer to verify that the transaction is authorized, then try submitting your payment again.
Retry Your Reservation
After updating your payment information or confirming the transaction with your bank, return to your reservation and submit your payment again.
For reservation requests, your booking won't be sent to the host until a valid payment method has been successfully submitted.
If you've tried the steps above and your payment still isn't processing, our Customer Experience team is available 24/7 through live chat and the Help Center. We'll be happy to help you troubleshoot the issue and get your reservation completed.
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