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Payment didn't go through after submitting a booking request

Your payment didn’t process after submitting your booking. Learn why this might happen and how to fix it so your reservation is confirmed.

Updated over 2 months ago

If your payment didn’t process after submitting your booking request, don’t worry—it’s a common issue and can usually be resolved quickly. Here are some possible reasons why the payment may have failed:

  • Insufficient funds

  • Expired card or bank restrictions

  • Temporary connection issues during checkout


How to Fix It

To successfully complete your booking, try the following steps:

  1. Double-check your payment details
    Make sure your card number, expiration date, CVV, and billing address are entered correctly.

  2. Try a different card
    If possible, use another credit or debit card in case the original one was declined.

  3. Contact your bank
    Your bank may have flagged the transaction as a security precaution. A quick call to authorize the charge can often resolve the issue.


📩 What Happens Next

Once your payment is successful, you’ll receive a confirmation email and your reservation will be officially secured. CustomerSupport@VidleHousing.com

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