Payment Options for Guests
Explore how payments work on Vidle Housing—from upfront costs and installment plans to deposits and billing schedules.
15 articles
How do payments work?Payments on the Vidle platform
Payment Options: One-Time or Installments?Learn whether you can pay upfront or split your payment into installments, and how each option works.
Payment Failed After Booking SubmissionFind out why your payment may have failed after booking and how to resolve it quickly.
Payment didn't go through after submitting a booking requestYour payment didn’t process after submitting your booking. Learn why this might happen and how to fix it so your reservation is confirmed.
Why Was I Charged More Than Expected?If you see an unexpected or extra charge on your account, here’s what it could be and how to get help.
Can I Split the Payment with Someone Else?Looking to share the cost with someone else? Here's how payments work on Vidle.
Can I Change My Payment Method for a Future Month?Need to update your card or change how you pay for your next invoice? Here’s how.
When Will My Payment Be Charged?Here’s how quickly your payment is processed after booking.
Can I Pay with a Credit Card?Yes! Vidle Housing accepts all major credit cards through Stripe.
Can My Agency Pay a Portion of My Booking?Yes — we can accommodate partial payments from an agency or another approved payer.
I Was Charged Twice — What Should I Do?Think you were charged more than once? Here’s how we’ll help resolve it.
I Filed a Chargeback — What Happens Now?If you filed a chargeback with your bank, here’s what to expect while we review your case.
Does Vidle Housing Charge a Booking or Service Fee?We keep pricing simple — no hidden platform fees added at checkout.
Can I Hold a Unit Without Paying?Units can only be reserved once payment is submitted.
What’s Due Now vs. Later When Booking?Here’s how Vidle Housing handles payments at booking and after check-in.