If you accidentally booked a property in the wrong location, don’t worry — we understand how easy it is to make a mistake, especially when booking across multiple tabs or on a tight schedule.
📆 Step 1: Submit a Cancellation Request
Log into your Vidle Housing account
Go to “My Bookings” and select the reservation
Click “Cancel Reservation” and follow the steps
⏳ Step 2: Review Refund Eligibility
Refunds depend on the host’s cancellation policy and how close it is to your check-in date.
If the booking was made recently and check-in is far out, you may qualify for a full or partial refund.
🗺 Step 3: Let Us Help You Rebook
Send us:
The city or neighborhood you intended to book in
Your new desired dates and preferences
We’ll help you find a better fit so you can move forward with confidence. CustomerSupport@VidleHousing.com