Your safety is our top priority. If you’re experiencing an emergency — whether medical, safety-related, or property-related — here’s what to do:
🚨 Step 1: Contact Local Emergency Services
Always call 911 or your local emergency number for immediate help in case of:
Medical emergencies
Fire or gas leak
Criminal activity or safety threats
📞 Step 2: Reach Out to Your Host (If Safe to Do So)
Most hosts provide emergency instructions or contact details in your check-in guide or listing description.
💬 Step 3: Contact Vidle Support
If your host is unavailable or you need urgent assistance, contact Vidle Support through chat or email — we’re available 24/7 to step in.
🧯 Stay Prepared:
Locate emergency exits and safety tools (e.g., fire extinguisher, first aid kit) when you arrive.
Make note of any safety notices posted in the unit.
We’re here to help you feel secure at every step of your stay.