We’re sorry to hear you didn’t find everything you expected — all Vidle units are required to be fully stocked with clean linens and towels before check-in.
Here’s what to do:
📝 Step 1: Let Us Know What’s Missing
Please tell us exactly what you need — e.g., bath towels, sheets, pillowcases, blankets.
🔎 Step 2: Check Closets or Laundry Areas
Many units have extra supplies stored in the closet, under the bed, or near the washer/dryer.
📞 Step 3: We’ll Contact the Host
We’ll notify the host or cleaning team to arrange a resupply or drop-off.
If it’s urgent or after-hours, we’ll escalate to ensure you’re taken care of promptly.
Your comfort matters, and we’ll work to resolve this right away! CustomerSupport@VidleHousing.com