Step 1: Check the Welcome Guide
Start by reviewing your check-in email, Welcome Guide, or any printed materials in the unit. Look for a welcome folder, binder, or posted signage near the appliance — many common instructions are listed there.
Step 2: Reach Out To Your Host
If you can’t find what you need, reach out to your host next. They may be able to provide quick, on-the-spot guidance or confirm any special instructions for that appliance.
Step 3: Contact Us for Help
Still having trouble? No worries — we’re here to help. Let us know:
– Which appliance you’re having issues with (e.g., thermostat brand, TV type, washer model)
– What you’re trying to do
We’ll coordinate with your host.
Whether it’s a smart lock, smart TV, or stacked washer/dryer — we’re here to get it sorted quickly! support@vidlesupport.com