Trash disposal instructions vary by building and should be included in your welcome guide or check-in instructions. If they’re missing or unclear, we’re here to help!
Here’s what to do:
Step 1: Check Welcome Info
Look in your check-in email or house manual for trash location and disposal instructions.
Step 2: Check Common Locations
In most apartment buildings, you’ll find:
A trash chute on each floor
A designated trash or recycling room
Shared bins located in the garage, alley, or courtyard area
Step 3: Contact Your Host
If you can’t find trash instructions or the disposal area, message your host directly. They can confirm where trash should go and if there are any specific building rules to follow.
Step 4: Contact Us
If you’ve reached out to your host but still don’t have the information, let us know the unit name or address, and we’ll confirm the details with your host for you. You can reach us through the chat box, the Help Center, or by email
Reminder: Please don’t leave trash in hallways or public areas, as this may result in building fines.
We’ll make sure you have clear instructions to keep your stay clean and easy.
Email us at: support@vidlesupport.com