We’re sorry to hear you’re not feeling comfortable in your current space — your peace of mind matters.
Here’s what we can do:
🛠️ First, Let’s Understand the Issue
Please let us know what’s making you uncomfortable — whether it’s a safety concern, neighbor issue, noise, or something else. Some issues can be resolved quickly with host assistance.
🏡 Relocation Support
If the issue can’t be resolved, we’ll check availability for alternate units nearby. We’ll do our best to relocate you quickly, but please note:
All relocations are case-by-case
Host approval is required for new units
Additional charges may apply depending on the situation
✅ We’ll Help Every Step of the Way
Our goal is to make sure you feel safe and supported. Let us know what’s going on, and we’ll guide you through your options. CustomerSupport@VidleHousing.com