We understand how frustrating electrical issues can be, especially during a long-term stay. Whether it’s a full power outage or just a single appliance not working, Vidle is here to help.
Here’s what to do next:
💡 Step 1: Identify the Issue
Let us know:
What specifically isn’t working (e.g., full unit, specific lights/outlets)
Whether it’s isolated to one area or affecting the whole unit
If you’ve already tried resetting any circuit breakers or power strips
📸 Step 2: Share Photos (if applicable)
If any lights are flickering, outlets are sparking, or breakers are tripped, send a photo or quick description.
⚡ Step 3: We’ll Notify the Host
We’ll reach out to your host right away and coordinate a maintenance visit if needed. If it’s urgent or impacting your comfort or safety, we’ll escalate for faster resolution.
We’re here 24/7 to support you.