We understand how unsettling it can be to notice unauthorized individuals around your temporary home. If something feels off, here’s what you can do:
👁 Step 1: Document What You Observed
Time and location of the sighting
What the individuals were doing
Any distinguishing details (e.g., clothing, behavior)
🚨 Step 2: Prioritize Your Safety
If you feel unsafe, leave the unit and contact local emergency services.
Don’t confront the individuals directly.
📩 Step 3: Contact Us
Let us know what you saw. We’ll immediately notify your host to confirm whether anyone was scheduled to access the property (e.g., maintenance, cleaners, or staff).
We’ll follow up with next steps and ensure the situation is addressed.