If you’re locked out of your Vidle Housing unit, don’t worry — we’ll help you regain access as quickly as possible.
🔐 Step 1: Double-Check Entry Instructions
• Review your check-in email, dashboard, or host messages
• Many properties use smart locks, keypads, or lockboxes with access codes
📍 Step 2: Contact Support
If the entry code isn’t working or you can’t locate it:
• Message us in the support chat
• Provide your unit name, address, and current location
⏰ After-Hours Support:
If the host is unresponsive and it’s after hours, our 24/7 support team will assist or escalate to the building’s emergency contact.
📣 Tip: Stay near the property and keep your phone on — we’ll update you shortly with the next steps.