At Vidle Housing, we’re committed to protecting both guests and hosts. If you believe a guest has made a false or misleading claim:
Document the Issue
Include relevant details such as date, time, messages exchanged, photos, and a description of the violation.
Contact Vidle Support
Reach out through the in-platform messaging system or email support@vidlesupport.com.
Ticket Creation
A support ticket will be created to track the issue and ensure proper follow-up.
Investigation and Mediation
Our team will review the situation, contact the guest, and investigate on our end.
Resolution
Depending on the outcome, Vidle Housing will take appropriate action to resolve the issue and help maintain a safe and respectful community.
Your reputation matters, and we’re here to help ensure the resolution is fair.