Host Guest Conduct FAQ
This folder outlines common questions and policies related to guest behavior during their stay. Hosts can find guidance on how to address concerns such as noise complaints, property damage, unauthorized guests, and violations of house rules, as well as steps for reporting and resolving conduct-related issues through Vidle Housing.
10 articles
How to Handle Guest Complaints as a HostTips for responding effectively to guest concerns during a stay.
How to Report a GuestIf a guest violates your rules or behaves inappropriately, here’s how to report it.
How to Report an Unauthorized GuestLearn what to do if you suspect a guest has brought unauthorized individuals to your property.
What to Do If a Guest Isn’t RespondingSteps to take if a guest becomes unresponsive during a reservation.
What to Do If a Guest Makes a False ClaimHow Vidle Housing investigates and responds to reports of false or misleading guest complaints.
What Happens If a Guest Breaks House RulesHow Vidle Housing handles guest behavior violations reported by hosts.
What to Do If a Guest Hosts a Party or Violates Quiet HoursGuidance for hosts dealing with noise complaints, unauthorized parties, or quiet hour violations.
Reporting Discrimination or Harassment by a GuestHow to report and respond to discriminatory or harassing behavior as a host on Vidle Housing.
Reporting Suspected Fraud or MisrepresentationHow to report listings or guest behavior that may involve fraud or misrepresentation on Vidle Housing.
What to Do if a Guest Brings an Unauthorized PetHow to respond if a guest brings a pet in violation of your house rules on Vidle Housing.