If you believe a guest, host, or listing on Vidle Housing is involved in fraudulent activity or has misrepresented key details, we take these concerns seriously and encourage you to report them.
Examples of Misrepresentation or Fraud:
Photos or descriptions that don’t match the actual property
Falsified documents or IDs
Fake reviews or impersonation
Unauthorized payment activity
How to Report:
Document the Issue
Include relevant details such as date, time, messages exchanged, photos, and a description of the violation.
Contact Vidle Support
Reach out through the in-platform messaging system or email support@vidlesupport.com.
Ticket Creation
A support ticket will be created to track the issue and ensure proper follow-up.
Investigation and Mediation
Our team will review the situation, contact the guest, and investigate on our end.
Resolution
Depending on the outcome, Vidle Housing will take appropriate action to resolve the issue and help maintain a safe and respectful community.
All reports are handled confidentially and with care to protect your safety and trust in the platform.