For hosts, strong reviews can help build credibility, increase traveler confidence, and make a listing more appealing to potential guests considering an extended stay.
Why Reviews Matter
Reviews can help influence:
Traveler confidence: Reviews provide reassurance from previous travelers who have stayed at the property.
Booking decisions: Travelers may be more likely to inquire about or book a property with positive feedback.
Host reputation: Consistently strong reviews help demonstrate reliability and a positive hosting history.
Listing appeal: Reviews can help a property stand out when travelers are comparing similar options.
This can be especially important for healthcare professionals and other mid-term travelers who may be booking a home for several weeks or months without seeing it in person first.
Tips for Earning Great Reviews
A positive traveler experience often starts before check-in and continues throughout the entire stay.
Hosts can help create a great experience by:
Responding promptly to inquiries and messages.
Keeping listing photos and descriptions accurate.
Maintaining an up-to-date availability calendar.
Providing clear and complete check-in instructions.
Ensuring the property is clean and ready for arrival.
Making sure advertised amenities are available and working.
Responding quickly to maintenance or other concerns.
Following up after check-in to make sure everything is going smoothly.
Communicating professionally throughout the reservation.
Small details and reliable communication can make a significant difference during a longer stay.
Should I Ask a Traveler to Leave a Review?
Yes. Hosts are welcome to politely ask travelers to share feedback about their experience.
After check-out, consider sending a brief thank-you message such as:
"Thank you again for staying with us! I hope you enjoyed your stay. If you have a moment, we'd really appreciate you sharing a review of your experience on Vidle Housing."
Hosts should never pressure, threaten, or offer undisclosed incentives to travelers in exchange for a positive review.
Can I Request Removal of a Review?
Yes. If you believe a review violates Vidle Housing's policies, you may request that it be reviewed by our Support team.
However, a review will not be removed simply because it is negative or because the host disagrees with the traveler's opinion.
When May a Review Be Removed?
A review may be eligible for removal if it:
Contains hate speech or discriminatory language.
Includes threats or harassment.
Contains private or highly sensitive personal information.
Includes clearly irrelevant or spam content.
Appears to involve fraud, extortion, or retaliation.
Makes specific factual claims that can be clearly disproven with reliable evidence.
Violates other applicable Vidle Housing content or community policies.
Each removal request is reviewed individually.
What Is Usually Not Grounds for Removal?
A review generally will not be removed solely because:
It is negative.
The host disagrees with the traveler's opinion.
The traveler gave a lower rating than expected.
The host believes the review is unfair but cannot provide supporting evidence of a policy violation.
The traveler describes their personal experience or opinion.
Differences in perspective do not automatically mean a review is false or violates policy.
How to Request a Review Removal
Contact Vidle Housing Support and provide:
The traveler's name.
The applicable reservation.
A copy or screenshot of the review.
A clear explanation of why you believe the review violates policy.
Any relevant supporting documentation.
Supporting evidence may include:
Vidle Housing messages.
Photos or videos.
Check-in records.
Maintenance or cleaning documentation.
Screenshots.
Other relevant information.
What Happens After I Submit a Request?
Vidle Housing will review the review itself, reservation information, available communication, and supporting documentation.
Depending on the findings, the review may:
Remain visible.
Be removed if it violates applicable policies.
Require additional review or documentation.
Submitting a removal request does not guarantee that the review will be removed.
Protecting Your Host Reputation
The best way to build a strong reputation over time is to provide a consistent experience and maintain clear communication with travelers.
Keep your listing accurate, respond promptly, address concerns quickly, and document important reservation matters through Vidle Housing messaging whenever possible.
If you believe a review violates Vidle Housing's policies, contact Vidle Housing Support with the reservation details, a copy of the review, and any supporting evidence.
Our team will review the information and determine whether the review is eligible for removal.