Post-Stay Issues, Damages & Reviews
Learn how to handle reviews, property damage, missing items, excessive cleaning, pet-related damage, and travelers who remain after check-out.
5 articles
- Reviews on Vidle Housing: How They Work & Why They MatterReviews are an important part of building trust between hosts and travelers on Vidle Housing. They give future travelers insight into the property, hosting experience, communication, cleanliness, and overall stay.
- What to Do If a Traveler Damages Your PropertyIf you believe a traveler caused damage during their stay, document the condition as soon as possible and contact Vidle Housing Support when additional review or reimbursement assistance is needed.
- Property Damage, Missing Items & Excessive Cleaning: What Hosts Should DoAfter a traveler checks out, hosts may occasionally discover excessive cleaning needs, missing items, smoking evidence, or other unexpected property condition concerns.
- How to Request Compensation for Pet-Related DamageIf a traveler's animal causes damage to your property during a stay, document the issue as soon as possible and gather supporting information before cleaning, repairing, or replacing damaged items…
- What to Do If a Traveler Refuses to Leave After Check-OutIf a traveler remains at your property after their confirmed reservation has ended, act promptly, document the situation, and avoid taking any action that could violate applicable landlord-tenant or occupancy…