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Overview of Payments

Vidle Housing offers secure, flexible payment options to make booking your stay as simple as possible. Depending on the property, you may be able to pay in full, choose installment payments, or have your staffing agency pay all or part of your reservation

All payments are processed securely through our payment platform.

When Do I Pay?

Payment timing depends on the property and your reservation.

Some reservations require payment at the time of booking, while others may offer installment payments with future scheduled charges.

Before you complete your reservation, you'll always see:

  • The amount due today

  • Any future scheduled payments

  • Your total reservation cost

Payment Methods

Vidle Housing accepts major credit and debit cards.

If your staffing agency is paying for your stay, you can select Agency Pay during checkout and follow the prompts to submit your payment request.

Payment Issues

If your payment doesn't process successfully, your reservation won't be confirmed until payment is completed.

Common reasons for payment issues include:

  • Insufficient funds

  • Incorrect card information

  • Expired payment method

  • Your bank declining the transaction

If your payment fails, you'll have the opportunity to update your payment information and try again.

If you have questions about your payment, billing, or scheduled charges, our Customer Experience team is available 24/7 through live chat and the Help Center.

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