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Why Can't I Leave a Review?

If you're unable to leave a review, it may be because your reservation isn't currently eligible for reviews or the review period has ended.

Common Reasons You Can't Leave a Review

You may be unable to submit a review if:

  • Your stay hasn't been completed yet.

  • The reservation was canceled before check-in.

  • A review has already been submitted for that reservation.

  • The review window has closed.

  • You're experiencing a temporary technical issue.

I Think I Should Be Able to Leave a Review

If you believe your completed reservation should be eligible for a review but you don't see the option, our Customer Experience team can help.

Please provide:

  • Your reservation number (if available)

  • The property address or listing name

  • The email address associated with your Vidle Housing account

We'll review your reservation and help determine why the review option isn't available.

Need Help?

Our Customer Experience team is available 24/7 through live chat and the Help Center if you need assistance leaving a review.

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