What Makes a Helpful Review?
The most useful reviews include information about:
The cleanliness and condition of the property
Whether the listing accurately matched the home
Communication with the host
The check-in and check-out experience
The property's location and amenities
Your overall experience
Providing specific, factual details helps future travelers know what to expect.
Keep Reviews Respectful
Please ensure your review:
Is truthful and based on your own stay
Uses respectful and appropriate language
Focuses on your experience with the property and host
Includes accurate information
Reviews That May Be Removed
Vidle Housing may remove reviews that include:
Offensive, abusive, or discriminatory language
Threats or harassment
Personal or private information (such as phone numbers, email addresses, or home addresses)
Spam, advertisements, or promotional content
Content unrelated to the reservation or stay
False, fraudulent, or misleading information
Honest Opinions Are Welcome
Travelers and hosts may have different perspectives on a stay. A review won't be removed simply because someone disagrees with the opinion expressed, provided it follows these guidelines.
If you have questions about a review or believe a review violates these guidelines, our Customer Experience team is available 24/7 through live chat and the Help Center.
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