Best Practices for Optimal iPad Performance
1️⃣ Use a Newer iPad Model – For the best experience, use an iPad from 2018 or newer. Check our hardware support articles for compatible models.
2️⃣ Keep iOS Updated – Ensure your iPad is running the latest iOS version to maintain compatibility and performance.
3️⃣ Update the VMC App – Always use the latest version of the VMC iPad app for optimal functionality.
4️⃣ Turn Off Auto Updates – Disable automatic updates for iOS and apps. This allows you to manually approve updates, ensuring compatibility and performing a quick health check on your device.
5️⃣ Disable Night Mode & Sleep Settings – Prevent the iPad from going to sleep, which can interrupt kiosk functionality.
6️⃣ Keep the iPad Plugged In – Ensure the iPad remains connected to power whenever possible.
Check WiFi Connection
Stable WiFi is essential for the VMC app to function properly. Check the following:
✅ Can you load a website in Safari?
✅ Can you see other devices on the network?
If WiFi issues persist, try restarting your router or reconnecting the iPad to the network.
Steps to Fix a Slow or Unresponsive App
If performance issues continue, follow these steps:
1️⃣ Delete the VMC app from the iPad.
2️⃣ Update the iPad to the latest iOS version.
3️⃣ Restart the iPad.
4️⃣ Reinstall the VMC application.
5️⃣ Reconfigure printer settings within the VMC app.
6️⃣ Launch the kiosk and test the app.
Following these steps should help restore smooth performance. 🚀