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Sentiment Reports

Easily access and analyze visitor feedback with detailed sentiment reporting.

Updated over a week ago

Accessing Sentiment Reports

  1. Go to the Sign-In Dashboard (dark sidebar).

  2. Click on Sentiments under Reports.

  3. Select your desired Survey Type and Date Range.

Report Sections

  • Survey Type Dropdown & Date Picker
    Choose which survey type and time period you want to review.

  • Statistics Bar

    • Score – Displays the Net Happiness Score (%) based on your selected survey type and date range.

    • Responses – Shows the percentage breakdown across each sentiment group.

  • Survey List
    View all surveys with their number of responses and overall score.

    • Use the three-dot menu beside each survey to:

      • View Respondents

      • Remove Data

      • Edit Survey

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