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Broadcast

Understanding the Broadcast Settings

Updated over 10 months ago

Broadcasts in the system are a way to send important messages or announcements to a specific audience or the entire user base. This feature allows administrators or authorized users to disseminate information efficiently. This article provides an overview of the Broadcasts feature, including how to create a new broadcast and view existing broadcasts.

Broadcast List

The Broadcast List displays all existing broadcasts in a tabular format. Here are the details presented in the list:

  • Title: The title of the broadcast.

  • Audience: The target audience for the broadcast.

  • Progress: Indicates the percentage of completion.

  • Sent By: Displays the user who sent the broadcast.

  • Send At: Specifies the scheduled send time for the broadcast.

  • Sent At: Shows the actual send time once the broadcast is sent.

  • Actions: Provides options like viewing content and deleting the broadcast.

Example Broadcast

  1. School Closing for Bad Weather

    • Audience: 300

    • Progress: 100%

    • Sent By: Superintendent John Davis

    • Send At: 02/15/2024 · 6:00 AM

    • Sent At: 02/15/2024 · 6:00 AM

    In this example, Superintendent John Davis sends a broadcast to notify the entire school community of a school closing due to severe weather conditions. The broadcast is scheduled to be sent at 6:00 AM on February 15, 2024. The progress reaches 100% as soon as the message is sent.

Users can interact with this broadcast entry by clicking on the provided links for actions such as viewing content or deleting. For more details or to manage broadcasts, users can click on the individual broadcast link.

Creating a New Broadcast

When you click on the "New Broadcast" button, you'll be taken to the broadcast creation page. This page is designed to guide you through the process with simplicity and efficiency. Here's a breakdown of what you'll see:

Broadcast Subject & Recipients

  1. Broadcast Subject:

    • This is where you provide a title for your broadcast. It won't be visible to recipients but helps identify the broadcast on the dashboard.

    • Note: This field is required.

  2. Broadcast Type:

    • Select the type of broadcast from the given options (General, Emergency, Demo).

    • Note: The type determines which users may receive different broadcasts on various channels.

Recipients

  1. Recipients:

    • In the "Recipients" section, you can select the audience for your broadcast.

    • You can choose from predefined roles and users.

    • This step helps you define who will receive your message.

  2. Next Button:

    • After specifying the subject and recipients, click the "Next" button to proceed to the next step.

Message Content

  1. Message Content:

    • On the next page, you'll be prompted to enter the content of your message.

Review & Send

  1. Review & Send:

    • The final step involves reviewing your broadcast details before sending it out.

Progress Bar

Throughout this process, a progress bar at the top of the page helps you visualize the completion of each step. It turns orange to indicate the current step and grays out the completed ones.

This user-friendly interface ensures a smooth experience in creating and sending broadcasts. Once you've filled in the necessary details, you can confidently dispatch your broadcast to the intended audience.

Processing a New Broadcast

1. Subject & Recipients

The first section, labeled Subject & Recipients, is the starting point for creating a new broadcast. This section allows users to define the subject of the broadcast and select the recipients. The interface provides a clean and organized layout with a progress indicator to guide users through the three main steps of broadcast creation.

2. Message Content

Moving on to the Message Content section, users can craft the content of their broadcast. This includes composing the message body, attaching files or media, and customizing the overall appearance of the message. The interface ensures a seamless content creation experience, allowing users to express their message effectively.

3. Review & Send

The final section, Review & Send, is where users can preview their broadcast before sending it out. This section provides an overview of the broadcast content, allowing users to make any last-minute adjustments. The progress indicator helps users track their completion of the broadcast creation process.

Broadcast Types

The New Broadcast interface offers different broadcast types to cater to diverse communication needs. Each type is designed to leverage specific communication channels effectively.

Auto-Fill with AI (Beta)

This feature utilizes AI to automatically fill in broadcast details, providing users with a quick and convenient way to create broadcasts. The AI-driven auto-fill feature is currently in beta, showcasing the platform's commitment to innovation.

SMS & Push

For users looking to reach their audience through text messages and push notifications, the SMS & Push broadcast type is a powerful option. This allows for direct and instant communication with the target audience.

Phone & Voice

The Phone & Voice broadcast type is ideal for delivering messages through phone calls and voice recordings. This option adds a personal touch to communication, making it effective for certain scenarios.

Email

Email broadcasts enable users to send detailed and formal communications to a broader audience. This type is suitable for newsletters, announcements, and other content that benefits from a more extensive format.

Social

The Social broadcast type facilitates communication through various social media platforms. Users can connect with their audience on platforms like Twitter, Facebook, or others, expanding their reach and engagement.

Conclusion

Processing a New Broadcast provides a robust and user-friendly solution for creating and sending broadcasts across various channels. Whether leveraging the innovative AI-driven auto-fill feature or opting for more personalized communication through voice messages, this tool accommodates diverse needs. With its intuitive design and a range of broadcast types, users can effectively connect with their audience, making it a versatile and powerful resource for streamlined communication.

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