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Notifications

Understanding Notifications

Updated over 10 months ago

Notification Controls

Notification controls empower you to customize message delivery by toggling specific messages on or off based on roles. This advanced functionality should be handled by Visitu experts for precise management. To edit a notification type, simply click the pencil icon in the respective row. For a quick reset, use the "Reset All" button.

Types of Notifications

  1. Agreement Signed:

    • Trigger: When an agreement is signed, and the user is in the agreements notifiable field.

  2. Child Absent:

    • Trigger: Sent to guardians when a child is dismissed.

  3. Child Checked In:

    • Trigger: Sent to guardians when a child is checked in.

  4. Child Checked Out:

    • Trigger: Sent to guardians when a child is checked out.

  5. Child Dismissed:

    • Trigger: Sent to guardians when a child is recorded absent.

    • Limited to roles: Parent, Receptionist.

  6. Child Present:

    • Title: notifications.ChildPresent.title

    • Description: notifications.ChildPresent.description

  7. Child Scheduled Absent:

    • Trigger: Sent to guardians when a child is scheduled absent.

    • Limited to roles: Receptionist, Driver.

  8. Child Scheduled For Dismissal:

    • Trigger: Sent to guardians when a child is scheduled for dismissal.

  9. Child Scheduled For Late Arrival:

    • Trigger: Sent to guardians when a child is scheduled tardy.

  10. Child Tardy:

    • Trigger: Sent to guardians when a child is recorded tardy.

  11. Offender Alert:

    • Trigger: Sent to configured users when an offender alert is triggered.

  12. Scheduled Report Ready:

    • Trigger: Sent to configured users when a scheduled report is ready.

  13. Survey Flagged:

    • Trigger: Sent to configured users when a survey has a flagged response.

  14. Survey Completed:

    • Trigger: Sent to configured users when a survey is completed.

  15. Survey Reminder:

    • Trigger: Sent to users when surveys are due.

  16. User Absent For Reason:

    • Trigger: Sent to configured users when a student is recorded absent for a specific reason.

  17. User Checked In For Reason:

    • Trigger: Sent to configured users when a user checks in for a specific reason.

  18. User Checked In:

    • Trigger: Sent to a user when they check-in.

  19. User Checked Out For Reason:

    • Trigger: Sent to configured users when a user checks out for a specific reason.

  20. User Dismissed For Reason:

    • Trigger: Sent to configured users when a user is dismissed for a specific reason.

  21. Host Has Visitor:

    • Trigger: Sent to the host when a visitor selects them as the reason for the visit.

  22. User Present For Reason:

    • Title: User Present For Reason

    • Description: Indicates when a user is present for a specific reason.

  23. User Tardy For Reason:

    • Trigger: Sent to configured users when a user is tardy for a specific reason.

  24. Verification Approved:

    • Trigger: Sent to configured users when a verification is approved.

  25. Verification Denied:

    • Trigger: Sent to configured users when a verification is denied.

  26. Visit Completed:

    • Trigger: Sent to a user when they complete a visit.

  27. Visitor Moved From Wait List:

    • Trigger: Sent to a user when they are moved from the waitlist.

  28. Visit Scheduled:

    • Trigger: Sent to a user when they are pre-registered for a visit.

  29. Watch List Info:

    • Trigger: Sent to configured users when a user triggers a watchlist informational alert.

  30. Watch List Alert:

    • Trigger: Sent to configured users when a user triggers a watchlist verification.

Role Controls

Role controls provide a way to manage the notifications for different user roles. This allows administrators to customize the notification experience based on the roles assigned to users within the system.

Disabled Notifications

Certain roles may have all notifications disabled. This means that users assigned to these roles will not receive any notifications. This can be useful for roles that don't require regular updates or for users who have opted out of receiving notifications.
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Administrators can click on the role link to access specific role settings and make adjustments as needed. This level of control ensures that notifications are tailored to the needs of each role within the system.

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