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Messaging

Understanding Messaging System

Updated over 10 months ago

The messaging feature in the system allows users to communicate efficiently within the platform. To send a message, follow the steps below:

  1. Access the Messaging Interface

    • Locate the "Send Message" button in the top right corner of the screen. Clicking this button opens the message composition dialog box.

  2. Specify Recipients

    • In the dialog box, find the "Recipients" section. You can select one or more recipients for your message. Begin typing the name or role in the input box to search for recipients. A dropdown will display matching options, and you can select from the list.

  3. Select Message Type

    • Choose the type of message you want to send by clicking on the respective buttons:

      • Delivery: For messages related to delivery.

      • Food: If your message is related to food.

      • Assistance: Use this for messages requiring assistance.

  4. Compose Your Message

    • In the "Custom Message" section, type your message in the provided textarea. You can input detailed information or specific instructions.

  5. Schedule for Later (Optional)

    • If you want to schedule the message for later delivery, check the "Schedule for later" checkbox. This allows you to set a specific date and time for your message to be sent.

  6. Keyboard Shortcut

    • Take advantage of the keyboard shortcut for quick access. Press 'm' to open the "Send Message" view instantly.

  7. Send the Message

    • Once you have filled in the necessary details, click the "Send" button. Your message will be delivered to the selected recipients.

Note: Additionally, scheduled messages will be delivered at the specified date and time.

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