This guide walks you through how to connect your Viventium system to Vitable using HRIS assisted integrations.
The first employee data sync after connecting may take up to 14 days. Afterwards, data syncs every 7 days.
New hires, terminations, and status changes are automatically updated in Vitable with every sync.
Manual census uploads and reporting are no longer required.
Before You Begin
Before setting up your HRIS integration, please confirm that you have:
Admin access to Viventium
Ability to create a new admin user in Viventium
Access to the Vitable dashboard
Setting Up Your Viventium HRIS Integration
Step 1: Start the Integration in Vitable
Go to HRIS Integrations in your Vitable dashboard.
Click “Connect Now”.
Click through the prompts.
Search and select Viventium.
Enter your company name exactly as it appears in Viventium.
Enter your admin email and click "Next".
You will see a prompt to add Vitable Health Admin as an admin (username and email provided). Go to Step 2 for these instructions.
Step 2: Create an Admin User in Viventium
To complete the connection, you’ll need to add Vitable Health as an admin user in Viventium.
💡 Note: This user is required by our integration partner (Finch). Vitable will not have access your account.
Log into Viventium.
Navigate to the Admin section.
Add a new user with the following details:
First Name: Vitable
Last Name: Health
Username: Vitable Health Admin
You may run into issues with the spaces in the username. You can try VitableHealthAdmin (one word, no spaces)
Password: Your choice (store securely for your records)
Indicate that the new user is an External User with admin rights
After you finish adding Vitable Health as an admin, email your CS manager the following details:
Username of the Vitable Health admin user
Password of the Vitable Health admin user
Company Name on the Vitable Health admin user
Step 3: Finalize the Connection
Return to Vitable.
Follow any remaining prompts to complete setup.
Once completed, your integration status will show as Pending.
After Connecting
The first sync may take up to 14 days and require some troubleshooting. During this time, your integration will appear as Pending.
If an employee is missing required data, they may fail to sync (these errors will be in the Vitable dashboard HRIS integration page).
Fix the data in Viventium to sync on the next cycle.
After the initial sync, data syncs every 7 days.
How Employee Eligibility & Enrollments Work
Vitable uses employee data from Viventium to automate eligibility.
💡 Note: Once connected, Viventium is the source of truth. All updates (new hires, terminations, changes to email, phone number, status, etc.) must be made in Viventium.
All employees are imported from Viventium.
Benefit eligibility is determined by:
Employee classification (e.g., full-time vs part-time)
Hire date
Employees are automatically placed into a waiting period (set by the employer).
Once eligible, they are automatically notified of their open enrollment period.