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Payroll Connection Support /FAQ (HRIS)

Before you start the process to integrate your HRIS, please be sure you meet the following criteria, if you do not, please upload your cen...

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Written by Regina Rovira

Before you start the process to integrate your HRIS, please be sure you meet the following criteria, if you do not, please upload your census via a CSV file with this process.

Criteria 1: Do you currently operate on a payroll system that Vitable integrates with? See table below

Criteria 2: Do you currently have a field in your payroll that designates if an employee is part time vs full time?

Criteria 3: Do you currently keep your payroll system up to date by removing termed employees and adding new employees regularly?

Criteria 4: Do you currently have 1 unified payroll platform across all of your businesses? If your business payrolls are set up separately you should use the census CSV upload process instead and combine your census data together in that format. Separate payroll systems cannot be set up with HRIS.

I am getting a missing data error after syncing my HRIS how do I update the data?

If you are getting this error after syncing you need to got to your payroll platform and update the fields there as they cannot currently be updated in the Vitable platform.

How do I check if my HRIS Synced correctly?

1. Navigate to HRIS Integration on the left hand side

2. A window will open that highlights how many employees were successfully added and how many failed.

3. if you scroll down you will see a notification that details your required next steps in order to successfully sync your employees.

4. If you are missing data such as a phone number you will have to navigate to your payroll platform and update the data there - you cannot currently make modification to your HRIS data within the Vitable platform.

5. Missing data will prevent your HRIS information to be used. You will need to populate missing data in your payroll platform. Please allow 24 hours for the sync to complete.

My payroll platform is not on the list of systems Vitable works with, can I still set up an HRIS Integration?

No, we only support HRIS Integration with the systems listed above.

I cannot get the HRIS Sync to work, so would like to use the Census CSV process, how do I get started?

You can reference the steps outlined here for help with your Census CSV upload. Start with the template, then export a report from your payroll system that includes the same data fields.

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