If you entered the wrong bank account details in your Vitable Company Dashboard for your ICHRA plan or need to update your banking information, our team is here to help.
At this time, bank account changes must be handled by our internal team for security purposes.
What To Do Next
Please email success@vitablehealth.com with the following information:
Your company name
A brief explanation of the change needed (for example, “We entered the wrong bank account” or “We need to update our ACH details”)
Once we receive your request, our team will create an engineering ticket to securely disconnect the current bank account information so it can be updated.
We’ll keep you informed every step of the way and notify you once the process is complete or if we need any additional details.