Liferaft is now part of Vitable Health. We’re excited to bring you expanded services, simplified support, and access to Vitable’s modern health benefits platform.

Over the coming months, we’ll begin gradually migrating Liferaft accounts to the Vitable platform. In the meantime, your current services remain the same. Please keep an eye on your email for updates specific to your account.

As a welcome gift, we’re giving you one year of complimentary access to Vitable Primary Care. Our nationwide network of providers can diagnose and treat your most common health concerns through unlimited virtual visits, same-day scheduling, and convenient care options—all at no charge. No unnecessary doctor visits or long waits — you can get fast, reliable care without copays, deductibles, or delays.

Is my account changing right now?

Not yet. Your current Liferaft services will continue without interruption. When it’s time to migrate your account to the Vitable platform, we’ll notify you directly via email with clear next steps.

What’s staying the same?

Your reimbursement setup, employer contribution, and login information remain unchanged for now. No action is required unless you receive a direct request from our team.v

What’s changing?

In the coming months, you’ll begin transitioning to the Vitable platform—which will offer a clean interface, easy navigation, and enhanced support. We’re excited to continue building on the Liferaft foundation to make it even simpler to use your HRA, while also accessing Vitable’s full suite of benefit options, including dental, vision, hospital indemnity, and our $0 primary care service.

Do I need to re-enroll in my health plan?

No. Your health plan enrollment remains the same. This transition does not affect your current insurance coverage.

What is Vitable Primary Care?

It’s a virtual and in-home healthcare membership that gives you access to $0 primary care visits, mental health support, free prescriptions, and labs—all included.

How do I use it?

You’ll receive a welcome email with instructions on how to activate your Vitable account and book your first visit. You can access care from your phone, tablet, or computer.

What services are included?

Does this replace my insurance?

No—it works alongside your existing insurance to give you easier, no-cost access to everyday care. For emergencies or hospital care, you’ll still use your insurance.

Is my HRA changing?

Not at this time. Your reimbursement structure remains the same unless your employer makes changes. You’ll be notified of any updates.

Can I still submit reimbursement requests the same way?

Yes. If you’re currently submitting claims for reimbursement, you’ll continue using the same process and receive automatic reimbursements directly to your bank account. When your account is moved to the Vitable platform, the experience will remain the same. We’re excited to continue building smarter tools to make submitting claims even easier going forward.

What happens to my unused funds?

Any rollovers or deadlines remain consistent with your current plan setup. These will not be affected during the transition.

If you have any questions about your HRA, please contact our HRA support team and we'd be delighted to assist you:

We’re here to support you every step of the way!