If you accidentally put the wrong Date of Birth on a lab order, it will prevent us from getting the results back onto your dashboard. To fix this, follow these steps:
Go to “Recruits” and click on the Employee that needs correction
At the top right, click “Edit Member” and update the DOB
Go to the “Service Requests” tab under “Occupational Health”
Find the employee you’ve updated the DOB for and select the order
At the bottom of the pop up, you will see the “Cancel Order” button at the bottom
Once canceled you can reorder the lab as you did before.