Skip to main content

Checking the Status of a Recruit's Labs Order and Where to View Results

Check the Lab Order Status If you are an employer:  You will be able to see that information in the dashboard in the "Service Request" tab...

R
Written by Regina Rovira

Check the Lab Order Status

If you are an employer:

You will be able to see that information in the dashboard in the "Service Request" tab on the left hand panel. Click on "Service Request" and it will take you to the page with the staus. The status will either say:

  • "Results Available" for your team to know that the service has been complete.

  • "Voucher Delivered" for your team to know that the voucher has been sent to your employee.

Screen Shot 2025-02-12 at 4.59.06 PM.png

If you are an employee:

You are unable to view the status of your lab order on the Vitable app, however, your employer will get alerted once your test is complete.

How to view Lab Results in your Company Dashboard

If you're an employer

  1. Log in to your Company Dashboard.

  2. On the left-hand side, click on the Occupational Health tab.
    ​

  3. Select View Records.
    ​

  4. In the search bar, type the employee’s name.

  5. Once selected, you will be able to view their lab results directly in the dashboard.

If you are an employee:

You are unable to view the results of your lab order on the Vitable app, however, your employer will get alerted once your test is complete.

Did this answer your question?