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How do I request a prescription refill?

If you've received prescriptions through Vitable in the past, you can easily request a refill via the Vitable app. If you qualify, one of ...

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Written by Regina Rovira

If you've received prescriptions through Vitable in the past, you can easily request a refill via the Vitable app. If you qualify, one of our providers will order your prescription within 48 hours and send it to your preferred pharmacy. To request a visit follow the steps below:

  1. Click on the following link.

  2. Select Prescription Refill as the appointment type.

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  3. You’ll see two options: Schedule a Visit or Request a Refill—choose Request a Refill.

    Screenshot 2025-03-10 at 9.14.32 PM.png
  4. Complete the required questionnaire.

    Screenshot 2025-03-10 at 9.14.45 PM.png
  5. If eligible, you’ll be asked to confirm your allergies and pharmacy before receiving the following confirmation message:

    Screenshot 2025-03-10 at 9.20.30 PM.png
  6. Once your provider places your prescription, you will receive a confirmation text with further details.

Can I request a refill if I've never gotten a specific medication through Vitable?

No, you can only request refills for medications previously prescribed by Vitable. If you request a medication we haven't prescribed before, our team will contact you to schedule an appointment. To schedule an appointment click on the following link.

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If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:

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