All Collections
Migration to Vivid 2.0
Learn more about the migration to Vivid 2.0
What are the costs with Vivid 2.0?
Why can’t I see an option to migrate to Vivid 2.0?
How can I complete the migration of my account to Vivid 2.0?
Can I keep my foreign currencies when I migrate to Vivid 2.0?
What are the implications for my migration to Vivid 2.0 and what are the new terms and conditions?
What happens with my current virtual and physical cards?
How do I transfer my funds and finish the migration process?
Should I verify my identity again if I'm already a customer?
How much time do I have to switch to Vivid 2.0?
What happens with my direct debits and card subscriptions when I switch to Vivid 2.0?
What happens if I receive money on the old IBAN?
Can I receive a refund on my old card?
How does Vivid help me transfer my direct debits?
Will I be able to view my past bank statements and transactions in Vivid 2.0?
Can I request a transfer of the funds from my Vivid 1.0 account if the account is blocked?