I have a problem. Whom do I contact?

Don't worry! We'll help you quickly and easily. 😌

Jan Schreindorfer avatar
Written by Jan Schreindorfer
Updated over a week ago

We'll walk you through it in this article. We do our best to make Volunteer World as easy to use as possible so that you can find what you need instinctively.💡 Also, don't hesitate to ask us for help!

🔍 We recommend having a look at all our articles to find out if there is an article that could solve your problem before taking any further steps. Just enter a keyword to find the right article - quick and easy! I recommend you also check this specific article about mediation and support which might also be helpful.

If you have already found your volunteer program and have questions about it, we advise you to contact its coordinator first. She/he will give you all the details you need, and help you organize your stay.

Click on "Contact Coordinator" on the program page to contact him/her at the bottom of the program page:

👉 Your message will be sent directly to the organization's inbox on Volunteer World and you will normally receive a response within two to three working days.

In any case, you can always send an email to helpcenter@volunteerworld.com or get in touch with our support team via our live chat.

Our personal support team is always happy to help you with any problems that might arise. Don't hesitate to ask us!

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