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Voly Money Account Transfers

Voly Money Account Transfers allows you to move money from a Voly Money Account into another Voly Money Account or Card Float Account on the same vessel

To enable this, please get in touch with your Client Relationship Manager to set up the necessary settings.

Once enabled, you will see a new button in your Voly Money Account labelled 'Transfer Funds'


Same Currency Transfer

To complete a Same Currency Transfer between your Voly Money Account and Prepaid Card Float, follow the instructions below.

Clicking the 'Transfer Funds' button in the top right-hand corner of your Voly Money Account allows you to select the account you would like to move money into. You will then need to specify the amount, followed by adding your security code (just like with making a Voly Money Payment) and finally confirming the transfer.

When specifying the amount, the maximum amount for transfer will be either your Same Currency Transfer limit amount or the total available balance in the Voly Money Account, whichever figure is the lowest.

Please note: Your Voly Money Payment limit will be converted into the Voly Money account currency.

Once the transfer has been executed, a ‘pending’ line will appear in the outgoing account. Once the transaction has settled, the outgoing line will settle, and the incoming line will appear in the receiving account. This can take up to 20 minutes.

The screenshots below show what the transfer will look like in the outgoing account whilst it is in a 'pending' status, and then once it has settled.

The transfers will be labelled as 'Voly Money Transfer' in the description field once settled and will also include which account it has been transferred from in the transaction field.

You can also transfer funds back from the Voly Money Prepaid Card Float into your Voly Money Account. To do this, navigate to the Voly Prepaid Card Float account and select the Transfer Funds button in the top right-hand corner — then follow the same steps outlined above.


FX Transfers

To complete an FX Transfer, follow the instructions below

Clicking the 'Transfer Funds' button in the top right-hand corner of your Voly Money Account allows you to select the account you would like to complete the FX transfer into. You will then need to specify the account and amount.

Once specified the amount and which account you wish to complete the FX transfer into, you will need to select 'Get Quote'. This will then show the amount in your chosen currency and the rate you will be using.

Once you have the quote, you will go ahead and add your security code (just like with making a Voly Money Payment) and finally confirm the transfer.

When specifying the amount, the maximum amount for transfer will be either your Voly Money FX Transfer limit amount or the total available balance in the Voly Money Account, whichever figure is the lowest.

Please note: Your Voly Money Payment limit will be converted into the Voly Money account currency.

Once the transfer has been executed, a ‘pending’ line will appear in the outgoing account. Once the transaction has settled, the outgoing line will settle, and the incoming line will appear in the receiving account. This can take up to 20 minutes.

The screenshots below show what the transfer will look like in the outgoing account whilst it is in a 'pending' status, and then once it has settled.

The transfers will be labelled as 'Voly Money Transfer' in the description field once settled and will also include which account it has been transferred from in the transaction field.


Still have questions?

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