Follow these steps to view your completed content and track your progress within the platform:
Open the Catalog: Log in to your account and navigate to the Catalog section.
Select Your Category: Choose the area you wish to review (Smart Courses, Courses & Units, or Smart Lessons).
Clear All Filters: On the left-hand sidebar, remove any active filters. This ensures you are viewing the full library without restrictions.
Apply the "Completed" Filter: Once the list is cleared, select the "Completed" filter. You will now see a comprehensive list of all activities you have successfully finished throughout your program.
Filter Levels: If you are studying Japanese or Dutch Basic Skills, please note that your course consists of only 5 units. These beginner-level units are designed specifically for learners who are just getting started and need short, practical language skills for business travel.
Troubleshooting & Common Questions
Missing Courses: If a course you finished isn't appearing, double-check that all other filters (such as "Level" or "Topic") are cleared. Active filters are the most common reason completed content stays hidden.
Level Changes: If you see incompleted courses at different proficiency levels, don't worry! This often happens after a level advancement. Completing a course at a previous level remains part of your permanent record and does not negatively impact your current progress.
Technical Sync: If you just finished a lesson and it hasn't appeared yet, try refreshing your browser to sync your latest activity.
Note: If you see an "Access Denied" error after following these steps—or if completed units still appear as incomplete on your home page—don't worry. This simply means your progress has been successfully recorded, but the home page hasn't updated yet.