Custom updates are your own updates to log on visits, like "Brought in the mail" or "played fetch". Your clients see them on the visit's timeline in the Walkies Journal app.
Add a custom update
From Home, tap the menu button in the top right.
Scroll down and tap Custom updates. On iPad, tap Custom updates in the sidebar, under Company.
Tap the + button.
Choose the type: General update or Pet update.
If it's only for some visits, choose the Service types it's for, like Walks. You can also limit it to certain Clients or Pets.
Write the Message and check the preview.
Tap the ✓ to save.
General and pet updates
General updates are about the visit, like "Watered the plants". They're logged as you write them.
Pet updates are about a pet. Write just what happened, like "played fetch", and Walkies puts the pet's name in front, like "Maple played fetch". If you pick every pet on the visit, it says "Everyone" instead.
Using them on a visit
During a walk or visit, tap Update and choose your custom update. General updates are under General and pet updates under Pet. On a visit with more than one pet, choose the pets first to see your pet updates.
An update only shows on visits that match all of its limits: the service type, and every client or pet on the visit. You can also create a new one right there by tapping New.