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How do I send an invoice reminder?

Remind a client about an unpaid invoice, or turn on automatic reminders.

Here's how to remind a client about an invoice they haven't paid.

Send a reminder

  1. Tap Invoices and open the unpaid invoice.

  2. Tap ... at the top right.

  3. Choose Send reminder. You'll see "Invoice reminder sent".

Or press and hold the invoice in the Unpaid list and choose Send reminder.


What your client gets

An "Unpaid invoice reminder" with a link to the invoice, by the channels they have turned on: email, the Walkies Journal app, and SMS or WhatsApp on Pro.


Automatic reminders

On Walkies Max, turn on Send reminders in Menu > Invoices. Clients are reminded automatically 3, 7, 14 and 30 days after an invoice's due date, then the reminders stop.


Good to know

  • Send reminder only shows on invoices that are unpaid and still have something left to pay.

  • A reminder is sent even if you've turned off New invoice messages.

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