Here's how to stop a team member showing up when clients choose who they'd like for a booking. They stay on your team, and you can still give them appointments.
Hide a team member from client booking
Tap the menu button on Home. On iPad, it's in the sidebar.
Under Company, tap Team.
Tap the team member to open their profile.
Under Client booking, turn off Show as available to be booked.
It saves straight away. To let clients book them again, turn it back on.
What your clients see
When they book in the Walkies Journal app, that person isn't in the list of team members to choose from.
Any team member only picks from the people clients can book, and the dates and times offered are only theirs.
If only one person can be booked, clients aren't asked to choose, and their requests are for that person.
If you turn it off for everyone, booking works as if Allow client to choose team member were off: clients don't choose anyone.
If you turn someone off while a client is booking them, the client sees "This team member is no longer available to book. Please choose someone else." and picks again.
What doesn't change
They're still a full member of your team, with the same role and access.
You can still assign them appointments, busy time and holidays.
Bookings already made with them stay as they are.
They still see their own appointments.
In the web app
Go to Team, click the team member, and turn off Show as available to be booked. It saves as soon as you click it.
Good to know
It only matters when Allow client to choose team member is on in Client booking. With it off, clients never choose who comes. See How do I let clients book with me?
It's on for every team member to start with.
Only admins can change it.
Teams need Walkies Pro or Walkies Max. Client booking is on every plan.