Here's how to let your clients book appointments with you in the Walkies Journal app. Their bookings arrive as requests for you to accept or decline.
Turn on client booking
Tap the menu button on Home. On iPad, it's in the sidebar.
Scroll down and tap Client booking.
Turn on Allow client booking.
Tap the ✓ to save.
What your clients see
A button to book in the Walkies Journal app. With client booking off, the button is hidden.
The services you offer them. Services marked Private can't be booked, and services limited to some clients only show for those clients.
With Check availability off, any day, at any time from 7:00 AM to 8:00 PM. You decide each request yourself.
With Check availability on, only free times inside your working hours, with your travel buffer around your appointments.
What happens when a client books
The booking arrives in Inbox > Requests, and you're notified.
Accept or decline it there. See How do I accept or decline a booking request?
More settings on this screen
Allow client to choose team member: clients pick who they'd like, and only that person's free times are offered.
Require pay at booking: clients pay when they book. The amount is held on their card when they book, and only taken when you accept. If you decline, the hold is released. This needs Walkies Pay.
Customer pays processing fee: the card fee is added to your client's total instead of coming out of your payout. Check that passing on card fees is allowed where you work.
Good to know
Client booking is on every Walkies plan, including Free. It's on for new companies to start with.
Clients need to be connected to you in the Walkies Journal app to book, in the app or in a web browser.
To let clients cancel their own bookings, see How do I set my cancellation policy?