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How do I charge for a service by the hour?

Charge a service by the hour, in blocks of 1 hour, 30 minutes or 15 minutes.

Charge a service by the hour, and Walkies works out the price from how long each booking lasts. It works for any type of service, from walks to boarding.


Set up an hourly service

  1. From Home, tap the menu button in the top right.

  2. Scroll down and tap Services. On iPad, tap Services in the sidebar.

  3. Tap the + button, or tap a service you already have.

  4. Choose the type, then choose Per hour under Billed.

  5. Add your Hourly rate.

  6. Under Billed in, choose 1 hour, 30 min or 15 min. Time is charged in these blocks, rounded up.

  7. If you charge more for extra pets, add those prices. They're per hour too, like Extra pet price per hour.

  8. Tap the ✓ to save.

There's no duration to set. A new booking starts one block long, and you choose how long each booking lasts when you make it.


How it's charged

  • Walkies charges for the time from the start of the booking to its end, rounded up to whole blocks. Each block is its share of the hourly rate, so £20 an hour is £10 for each 30 minutes.

  • With 30 min, a walk from 10:00 to 11:10 is charged as 3 blocks of 30 minutes.

  • For boarding, overnight stays, home sitting and daycare, it's the time from drop-off to pick-up. Monday 10:00 to Tuesday 12:00 is 26 hours.

  • Appointments and invoices show the time charged, like ×3 hours with 1 hour blocks, or 3 × 30 min with 30 or 15 minute blocks.

  • A fixed surcharge is added once per booking, not once per hour. A surcharge for certain days or times is worked out from the hours that match.
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Book an hourly service

  • In the Walkies app, book it like any other appointment, then tap Time and set when it starts and ends. For boarding, overnight stays, home sitting and daycare, set the Start date & time and End date & time. See How do I book an appointment?

  • Clients booking in the Walkies Journal app or on the web choose How long do you need?, from one block up to 8 hours, then a start time. For boarding, overnight stays, home sitting and daycare, they choose their drop-off and pick-up times instead. See How do I let clients book with me?
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Good to know

  • Changing a service to Per hour, or changing its rate, doesn't change appointments and invoices you've already made.

  • A service's Hourly rate is what your clients pay. It's separate from the hourly rate you pay a team member in payroll.

  • For the other ways to charge, see How do I add a service?

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