If a pet sitter uses Walkies, you can request your first booking with them from their website. You sign up, add your details and pets, and send them a booking request. Here's how.
Request your first booking
On the pet sitter's website, tap Request a booking.
Sign up with your name, email and a password, or with Google or Apple. If you already have a Walkies Journal account, tap Sign in instead.
Add your details: your First name and Last name (required), then your email, phone number, address and emergency contact, and answer any questions the pet sitter asks. Tap Continue.
Choose the service, the date and the time.
On Your booking, tap Add pet to add each pet that's coming, and check the details.
Tap Send request. If the pet sitter asks you to pay when you book, tap Continue to payment and add your card.
You'll see Request sent.
What happens next
Your pet sitter reviews your request and accepts or declines it. You'll be notified either way, unless they choose not to send a notification.
If you paid, your payment is held, and you're only charged once your pet sitter accepts. If they decline, the hold is released, so you aren't charged.
Once they accept, you're their client.
You can follow walks, see reports, pay invoices and book again in the Walkies Journal app. Sign in with the same account. You don't need the app: you also get emails with links that open in a web browser.
If you're connected to another pet sitter
The Walkies Journal app connects to one pet sitter at a time. Before you carry on, you're asked Change your Journal connection? Tap Change connection to connect to the new pet sitter. Your previous pet sitter's records stay with them.
If the pet sitter asks for a service first
Some pet sitters ask new clients to book a particular service first, like a meet and greet. Booking then opens on "Book your first appointment", with that service already picked. You can't add add-ons to that booking. Once they've accepted it, you can book any of their services.
If you can't book
If the page says the pet sitter "isn't taking new client bookings online", contact them directly. If you're already their client, tap Sign in to book.
If you see "This sitter cannot add another client right now.", contact the pet sitter to arrange your booking.
If you see "Booking verification is unavailable. Please try again.", check your connection, turn off any ad blocker or VPN, and try again.
If you see "This sitter updated the required details. Review the form and try again.", check the form and tap Continue again.
Good to know
Your first booking always needs the pet sitter's approval.
No Request a booking button on their website means they aren't taking new client bookings online. Contact them another way.
If you're already their client, you can also book in the Walkies Journal app. See How do I book an appointment?