Here's how to book a walk, a visit or any other service with your pet sitter in the Walkies Journal app. Every booking is sent to your pet sitter as a request, and you're told when they accept or decline it.
Book an appointment
On Home, tap Book appointment. You can also tap Book at the top of the Appts tab.
Choose the type of service, like Walk or Drop in.
If your pet sitter has more than one service of that type, choose the one you'd like.
If your pet sitter lets you choose who comes, pick a team member or Any team member, and tap Continue.
Choose the date on the calendar, and tap Next. You can choose more than one date.
Choose a time, or an arrival window if your pet sitter uses them, and tap View summary.
On Your booking, check your pets, the dates and the total. Add any notes for your pet sitter.
Tap Send request.
You'll see Request sent, and the request appears under Requests on the Appts tab.
Change the details before you send
Pets: all your pets are added for you. Tap the pets row to choose which ones are coming.
Notes: type anything your pet sitter should know in the Notes box.
Add-ons: tap Add add-on to add extras your pet sitter offers. Tap an add-on to remove it.
Dates: tap Add another date to book more dates. Tap a date to remove it.
Start again: tap the X and choose Cancel booking request. Nothing is sent.
What happens next
Your pet sitter reviews the request and accepts or declines it. You'll be notified either way, unless your pet sitter chooses not to send a notification.
Once it's accepted, it moves from Requests to your appointments, with the status Confirmed.
A declined request disappears from your lists.
Your pet sitter decides how it's invoiced. You'll find any invoice in the Invoices tab.
Good to know
If your pet sitter checks availability, you'll only see the dates and times they can do. If not, you can pick any time from 7 AM to 8 PM, and they'll let you know if it doesn't work.
You can't book a repeating appointment yourself. Book several dates at once, or ask your pet sitter to set up a regular booking. See How do I book several dates at once?
You can't change a booking after you've sent it. Message your pet sitter, or cancel it and book again. See How do I cancel an appointment?
Some pet sitters ask you to pay when you book. You'll see Pay & request instead of Send request. See How do I book with my pet sitter?
If you don't see Book appointment, your pet sitter hasn't turned on booking in the app. Message them to book instead.