Pet Parent Help
How to use the Walkies Journal app as a pet owner: booking, following walks live, reports and photos, messages, contracts and your pets' details.
47 articles
- How do I add a pet?
- How do I find my invoices?
- How do I see my credit?
- How do I pay by card?
- How do I pay a deposit?
- How do I pay with Venmo, PayPal or Cash App?
- How does auto-pay work?
- How can I pay my pet sitter?
- Getting started with the Walkies Journal app
- How do I connect to my pet sitter?
- My connect link isn't working
- How do I reset my password?
- How do I switch to a new pet sitter?
- How do I delete my account?
- How do I get help with the app?
- How do I share a walk report?
- How do I find past walks and visits?
- How do I message my pet sitter?
- How do I read my pet sitter's bulletins?
- How do I check my notifications?
- What can I see about my pet's walks and visits?
- How do I follow a walk live?
- How do I choose my notifications?
- How do I see the route map?
- How do I update my pet's profile?
- How do I archive a pet?
- How do I move a pet to the Rainbow Bridge?
- How do I add a vaccination record?
- How do I update my details?
- How do I change the app icon?
- How do I sign a contract?
- How do I share a document?
- How do I change the order of the updates?
- How do I book an appointment?
- How do I book several dates at once?
- How do I book a stay?
- How do I book an arrival window?
- How do I see my appointments?
- How do I cancel an appointment?
- How do I book with my pet sitter?
- How do I see my pet's walk report?
- How do I see the photos from a walk?
- How do I save a photo or video?
- How do I save all the photos from a walk?
- How do I see my pet's notes, pees and poops?
- How do I comment on a walk or visit?
- How do I react to an update?