When your client opens a walk or visit report, Walkies notes it, so you know they've seen it. Here's where you and your team can see who has opened each report, and when.
On the report
Tap the menu button on Home. On iPad, it's in the sidebar.
Tap All completed activities, then tap the walk or visit.
On Updates, scroll to the bottom, past the last update.
Seen by owners has a row for each owner on the client's details, with their name.
What the rows mean
A green check, with the last time that owner opened the report, like "12 Nov at 3:42 PM".
A grey crossed-out eye and Not seen: that owner hasn't opened it yet.
If you've added a second owner to the client's details, they get their own row.
An owner with no name on the client's details shows as Owner 1 or Owner 2.
On a group walk with pets from more than one home, each row starts with that home's pets, like "Milo and Max: Sarah Jones".
Viewed via link
If someone opens the report from its link without signing in to the Walkies Journal app, a Viewed via link row shows the last time, like "12 Nov at 11:40 AM". From the second view on, it also shows how many times, like "3 times · 12 Nov at 11:40 AM". Walkies can't tell who it was: it may be the owner, or anyone the link was shared with. Tap the row to see this explained, then tap Okay.
In the activity feed
Tap the bell at the top of Home. On iPad, tap Activity feed in the sidebar. The rows for when a walk or visit started and when it finished show a mark on the right:
One green check: one owner has opened the report, or it's been viewed via its link.
Two green checks: two or more owners have opened it.
A grey crossed-out eye: nobody has opened it yet.
The started row shows whether your client is following along while you're out.
What counts
An owner opening the report in the Walkies Journal app, on their phone or signed in on the web.
Anyone opening the report's link without signing in, like from the email Walkies sends when it ends, or a link someone shared. This shows as Viewed via link.
You and your team opening the report don't count, and neither does the preview card a chat app makes when the link is shared.
Good to know
It works for walks, hikes, runs, pet taxi trips, drop-ins, pet sitting, training, grooming and meet and greets, on every plan.
Reports from before this update don't show anything.
An owner who isn't connected to the Walkies Journal app stays Not seen. If they open the emailed link without signing in, it shows as Viewed via link instead.
If an owner is disconnected from the Walkies Journal app, their row goes back to Not seen.
If you open the link in a web browser where you're not signed in to Walkies, it counts as a view via link.
While you're doing a walk or visit, its screen doesn't show Seen by owners. Check its started row in the activity feed.
In the web app, there's no drop-in details page, so you see a drop-in's mark in the activity feed only.
Your clients see none of this. Only you and your team can.